Empowering independence with compassionate Homecare for confident living

At Hopscotch Homecare, we are dedicated to delivering inclusive and compassionate Homecare services. 

Our goal is to support you in living independently and confidently in the comfort of your own home. 

We tailor our care to meet your individual needs, ensuring dignity and respect every step of the way. Our experienced team is committed to enhancing your quality of life through personalised, reliable, and empathetic support.

Our Core Values

  • Transparency
  • Accountability
  • Honesty
  • Reliability
  • Respect

Specialised Services

  • Elderly Care
  • Dementia Care
  • Learning Disability
  • Mental Health
  • LGBTQIA+ Care
  • Respite Care

Each Specialisation receives care in these areas

Assistance with grooming, bathing, dressing, and toileting to ensure your comfort and wellbeing

Personal Care

Assistance with grooming, bathing, dressing, and toileting to ensure your comfort and wellbeing

Medication Support

Guidance and supervision in managing medication schedules, ensuring safety and adherence to prescription administration

Meal Preparation

Support with planning and preparing nutritious meals tailored to your dietary preferences and requirements

Domestic Support

Help with light household chores such as cleaning, laundry and organising, maintaining a comfortable and safe living environment

Shopping

Assistance with grocery shopping and running errands to ensure you have essential items on hand

Companionship & Outings

Engaging companionship and support for social activities and outings, promoting mental stimulation and emotional wellbeing

Our Approach

Help with light household chores such as cleaning, laundry and organising, maintaining a comfortable and safe living environment

Our approach focuses on empowering you to regain independence and confidence, with dedicated support from your Field Care Supervisor and collaboration with your family and healthcare team. We also provide a specialist, caring end of life service, supporting the individual and their family through the toughest of times

With our commitment to continuity in care, you can trust our highly trained Care Workers to provide consistent support, ensuring you always know who is looking after you

We conduct regular checks and maintain open communication with you to uphold the highest standards of service delivery, ensuring your wellbeing is our top priority

Frequently Asked Questions

If the need is urgent, we’re able to put care in place in as little as 24-48 hours, sometimes less – it all depends on your own unique situation

Yes, some of our current service users are receiving full or part funding from the local authority, or they are on a direct payment scheme. To claim from your local council, start by arranging a care needs assessment with them

We do believe in continuity in care, and we understand that familiar faces are essential for our service users. However, at times, we will provide you with a replacement carer due to sickness or during the holiday period. We will always let you know of any changes in advance

While we are unable to arrange in-person meetings ahead of the carer’s arrival, we can arrange for the Field Care Supervisor to introduce the worker during your first care visit

Any equipment required for the support of your or your loved one’s care would need to be arranged by your GP or an Occupational Therapist

All carers undergo an intense five-day induction training at the start of their employment and yearly refresher training in health and social care. We also provide specialist training for all carers throughout the year

Yes! All carers undergo an enhanced DBS check, specific to their role with Hopscotch

If you wish to make a complaint you can call us directly, email or use the form provided in your service user handbook. In addition, we conduct regular phone and postal surveys as a way for you to share anything you want with us

Yes, our service is registered with the Care Quality Commission

Yes, we can provide short-term service. Get in touch with us with your details and the length of the service you require so we can discuss it further