Homecare Registered Manager

Job Description

Reporting to: Head of Homecare

Salary: £34,000 – £38,000

Hours: 35 hours per week

WHY HOPSCOTCH HOMECARE?

• An opportunity to live out your values
• Working in a trauma informed environment
• A chance to challenge and increase the standards in Adult Social Care
• Working with a diverse and vibrant team
• Team positivity, creativity and problem solving
• A place where all voices are heard
• Daily opportunities to make a meaningful impact on those in need
• Signatories of the Employers Domestic Abuse Covenant – creating a safe working environment for all staff
• Generous annual leave provision, including flexible working around the winter holidays
• Occupational sick leave
• Regular internal and clinical supervision with amazing therapists
• Continuous training

SCOPE OF THE ROLE

• To provide a high-quality homecare service that support the rights of our clients to live the lives they choose in a person-centred way
• Efficiently manage the day to day running of the Homecare charity including:
  • Allocate resources and monitor performance to deliver high quality homecare to clients within budget
  • Manage all aspects of the staff team and provide sound leadership to ensure staff are clear about their respective duties and responsibilities and have the support they need to carry out their roles safely and happily

RESPONSIBILITIES

• Manage the safety and quality of the service in line with legislative requirements and charity’s policy and procedures
• Undertake training and development to keep up to date with the law, best practice and changes in company policy. Apply this knowledge to day-to-day management and delivery of care
• Understand and monitor health and safety in the workplace and in the field. Act as lead for infection prevention and control
• Maintain full and accurate records and reporting systems in accordance with legal requirements and to ensure the effective running of the service.
• Implement quality management and improvement systems. Effectively manage complaints and incidents. Carry out investigations relating to the quality of the service and use findings to make improvements
• Be prepared to work flexibly to ensure the safe delivery of the service
• Provide a good service to clients:
  • Promote the rights of each client and keep their wishes at the centre of their care and support
  • Make sure that prior to each service commencing, full initial assessments with the client and/or their chosen representatives, has been completed. This includes what the client needs and would like to achieve from their care and support
  • Make sure the team have written an individually tailored care and support plan and have agreement that respects the customer’s wishes and promotes their dignity and privacy
  • Agree appropriate risk control measures to reduce identified risks
  • Provide the customer, and where appropriate their representatives, with information about the service so that they are clear about what to expect and how they can raise any concerns
  • Apply excellent communication skills with clients, their families and representatives, staff and other health and social care professionals to deliver high quality homecare services
• Keep all information about customers and their families secure and confidential

Lead & Manage Staff:

• Manage the effective recruitment, induction and training of the coordinator (s), supervisor (s), care workers and other support staff, ensuring there are sufficient numbers of suitably qualified staff allocated appropriately to meet service needs at all times
• Identify ongoing training needs and ensure staff are up to date with current best practice
• Implement company policy and procedures in relation to managing absence, disciplinary, capability and grievance matters
• Provide information, guidance and ongoing supervision to enable staff to effectively and safely carry out their roles
• Carry out appraisals and monitoring of staff performance
• Ensure all emergency on-call issues are dealt with effectively, such as covering calls either directly or indirectly when care workers are sick or absent.

Promote Hopscotch Homecare Service:

• Attend external meetings and represent the service in a positive manner
• Participate in the growth and development of the service
• This list is not exhaustive and from time to time you may be required to undertake additional duties
• Attend all training provided in line with regulatory requirements

PERSON SPECIFICATION – See the job description

Full job description here:

We would love to hear from you!

Email recruitment@hopscotchuk.org with any questions or if you are ready to apply, send us a cover letter and your CV.

Good luck!

APPLICANTS FOR THE REGISTERED MANAGER POSITION ARE NOT REQUIRED TO COMPLETE THE FORM BELOW